Use the provided return label included with your delivery to make your returns.Of course, you are welcome to try items on before returning them (other than underwear and earrings).(This includes any branded footwear bags or jewelry boxes.) Any returned items must remain unworn, in their original condition with all of the packaging and tags intact.Provide a brief description of why you’re returning the item so we can keep this in mind for future purchases.Click on the item you'd like to return.You'll only see an option to return if you purchased the item less than 30 days ago. You can return any items purchased from your Freestyle shop by selecting "Return" on your Orders & Returns page. It's easy to return Stitch Fix Freestyle items. Return purchased Stitch Fix Freestyle™ items We’ll take care of the rest! You’ll only hear from us if we have a question about your returns. Give your envelope to your mail carrier, drop it off at a blue USPS mailbox or bring it to your local post office.You are, of course, allowed to try items on before returning them (other than underwear and earrings). This includes any branded bags for footwear and boxes for jewelry. Please make sure any returned item is unworn and in saleable condition, with all original packaging and tags.If you no longer have your Fix return envelope, visit your Orders & Returns page on a web browser to request a new label, after you have completed checkout. Place anything you don’t want in the prepaid envelope included in your Fix delivery.Learn how to extend your try-on window here. You have 3 days to decide what to keep and check out for your order.Returns must be made within 30 days of purchase.Īfter you try on the pieces from your Stylist, easily purchase the ones you want to keep and send back the rest. If you're returning a purchased Fix item, contact us for a prepaid, printable label.sorry for venting.We offer free returns on all items purchased, including items you’re trying on from your Fix delivery and items purchased individually in Stitch Fix Freestyle™. I am getting almost NO work done because of this, and I know that Covid is having an effect on all of this. I finally ordered an off the shelf 16 inch that has better specs than the custom 13 I initially ordered and the 16 is defective. I ordered a 13 inch MacBook Pro and waited and waited for it and Apple kept pushing out the delivery day. This has been extremely frustrated because I am trying to work from home like a lot of people, my 5 year old Mac has a dying battery, and has a fan bearing or 2 wearing out and sounds like a buzzsaw. I didn't make copies of the labels which the FedEx person I talked to told me I should have done, but I have never had to return an Apple computer before. I put the labels on the boxes, and the next day, FedEx picked them up. I had 2 items to return, so when the FedEx page came up to arrange the pick up, I made it for 2 boxes. I did that, then the next button said "arrange pick up", and I did that. When you click on "start a return" on the Apple Website, they give you a button to "Print Return Label". How can I ensure my computer gets shipped to me when FedEx does not know where it is? What recourse do I have under Apple Care if FedEx lost my computer for good, since I am a customer of Apple (not FedEx) and the repair was covered under Apple Care? I really need my laptop, since I am a student who uses it daily. Apple said that basically this is on FedEx, and said they could start an investigation into it and had a department that dealt with FedEx, but I have not received any notice of such an investigation commencing. The first FedEx rep I called today said they didn’t know where the package was, and the second FedEx rep said they thought it was at one of their shipping centers. I’ve called both FedEx and Apple, and neither have sent me any status updates as requested. Now that the weather is better, packages are being delivered again, but still no sign of my laptop. However, due to the weather in my area earlier this week, it was not delivered. Then, I received notification from FedEx that the package was supposed to arrive on 02/15, since the repair center is 2 hours away from where I live. I received a notification from Apple that the repair was done on 02/13 or 02/14. The repair was covered by Apple Care and was supposed to only take a few days. Remedies or Recourse Re: FedEx Losing my MacBook Air My 2018 MacBook Air shut off unexpectedly and per the Genius Bar’s recommendation, it was shipped out to be repaired on 02/11.
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